VaultOS · In development
The platform we're building.
VaultOS will bring the data and tools from every Vault company into one place, so our teams can see a member's full picture and help faster. It is being designed around four areas: member advocacy, claims, provider network, and communications.
The goal
One connected system around each member.
The goal is to help each member understand their benefits, find the right care, and stay healthy. Members see one system. Behind it are all of Vault's companies and the structure that connects them.
What we're designing
Four planned workspaces.
Member Advocacy
Support for each member as their care moves forward.
Claims Navigation
Track, explain, and resolve claims faster.
Network Intelligence
Find the right providers and lower-cost options.
Communication Hub
Coordinate outreach, reminders, and follow-ups.
VaultOS AI · Planned
An AI assistant built in.
Ask about a member, a claim, or a care plan and get a clear answer you can act on.
- Summarize member activity
- Explain a claim decision
- Find in-network specialists
- Draft a member update
- Compare cost options
The data
What VaultOS will draw on.
Claims, eligibility, member conversations, medical records, labs, pharmacy, wearables, prevention programs, and navigation activity. The aim is to use that information to choose better next steps for each member.